Symposium a Success

Robert Chapin and his poster presentation on airline passenger misconduct.
Rob at This Year’s Symposium

My research presentation was very popular this year.  One has to be prepared for anything with an 8 AM audience, and I was pleasantly surprised by the number of people who expressed interest in my work.

This was my third appearance at the EMU Undergraduate Symposium.  Drawing on experience from previous years, I created a poster that had a left column of major bullet points.  On the middle half of the poster, I filled the area with 18 graphs summarizing the survey results.  The right column summarized the survey participants’ demographic information and general answers about passenger misconduct.

I am invited to present my research again for the Dean of the College of Technology at an upcoming board meeting.  This is an exciting opportunity to think about while working on the manuscript and, hopefully, publication.

Here are a few tips for future symposium presentations, based on what I’ve observed about designing an effective poster:

Continue reading Symposium a Success

Survey Results to be Previewed at Symposium

Rob presenting a poster about Air Rage at the 2012 EMU Undergraduate Symposium.
Rob at Last Year’s Symposium

The results are in from my survey about airline passenger misconduct!  Participants recruited from popular aviation websites helped produce over 16,000 data points that need to be analyzed.  It is a great amount of new information to sift through.

I am working on several pie charts and other fun display items for a general audience.  These will go on a poster to help me present the topic of “air rage” and some new ideas about what defines misconduct, its incident rate, and which conclusions may be supported by the survey data.

This presentation is scheduled for 8:30 – 10:15 am on Friday, March 22 at the 33rd EMU Undergraduate Symposium.

The event is free and open to the public.

After the Symposium, the focus of my project will shift to writing and seeking publication of a paper with all of the results explained, analyzed, and compared to previous research.

Air Rage and

Screen shot of front page.
Airline Crewmembers Needed

My new survey website is up and running at:

Airline pilots, flight attendants, and passengers: Have a look at that website!  I am encouraging everyone to help out by taking 10 minutes to complete the survey and pass the website address along to colleagues.

The current research project involves the topic of airline passenger misconduct or “air rage.”

Incidents of violence, threats, and other types of misconduct regularly appear in news headlines.  However, there is very little data available about the overall frequency and severity of these problems.

In particular, there has never before been a large-scale survey or collection of searchable data from pilots about their duties and experiences relating to air rage.  Using the Internet to survey as many airline crewmembers and passengers as possible, I hope to compile new statistics and learn more about this phenomenon and its impact on aviation.